Service center

PETITE GENEVE PETROVIĆ offers to discerning admirers of fine timepieces its state of the art service center. This space commited to quality was built and equipped according to the stringent norms of the Swiss watch industry and Rolex. Our team of Swiss trained watchmakers provides the utmost care and necessary attention to your timepieces.

disassembly

The bracelet is detached from the watch case. The case is opened and the movement removed. The case is then completely disassembled.

cleaning the movement

The movement is dismantled and each component is ultrasonically cleaned in specially formulated solutions.

replacement of components

A Rolex watchmaker closely examines each individual component of the movement and identifies which components require replacement. Only genuine replacement parts supplied directly by Rolex Headquarters in Switzerland are used.

lubrication and reassembly

Using the most advanced lubricants, each functional component of the movement is carefully lubricated to minimise friction and prevent wear. This ensures that the movement of your Rolex timepiece will continue to perform accurately.

timing calibrations

The heart of your Rolex watch movement is its balance wheel, which has a frequency of over 690,000 beats per day. To ensure timekeeping precision, the watchmaker meticulously adjusts the balance wheel and electronically tests its timing accuracy.

refinishing the case and bracelet

The same keen attention to detail that is devoted to servicing the movement of your Rolex also goes into servicing its case and bracelet. After initial cleaning, the case and bracelet of your watch are closely examined and any worn or damaged components replaced with genuine Rolex parts.

reassembly of the case

The case is carefully reassembled and all the seals replaced to guarantee waterproofness.

waterproof tests

The watch case is rigorously tested to ensure it meets pressure-resistance requirements. The three-step process – a vacuum test, a compression test and a condensation test – will reveal the presence of even the smallest amount of moisture inside the case.

final quality control

Rigorous quality checks are carried out at each stage of the servicing process. During the final check, the power reserve, timing accuracy and aesthetic appearance of your watch are verified one last time against manufacturing specifications to guarantee the highest possible standard of quality.

the two-year service guarantee

After a complete service, your Rolex is covered by a two-year Service Guarantee. This guarantee excludes any damage or deterioration that results from an accident or from mishandling of the watch.